ERP and artificial intelligence in the USA – the future of work

Introduction;

ERP and artificial intelligence are two buzzwords that have been floating around the world of business over the last couple of years, and they’re set to continue being relevant as we move into 2018.

While ERP stands for Enterprise Resource Planning and is generally used to describe software that helps small to medium businesses organize their operations,

Artificial intelligence describes computer systems that use pattern-based algorithms to predict outcomes or perform tasks.

ERP and artificial intelligence work together to provide what’s called an intelligent ERP system. More than just buzzwords though, both concepts are part of our rapidly changing future of work.

The rise of artificial intelligence;

Artificial intelligence is an excellent example of how ERP systems are making a huge impact on our lives.

Artificial Intelligence (AI) is a term used to describe the creation or use of computer systems capable of tasks that would otherwise require human intelligence.

AI is used to automate many simple, routine tasks, freeing up humans to focus on more complex or creative jobs.

It’s also been used for other purposes, such as machine translation, speech recognition, language processing, and computer vision.

The US government is pouring billions into research with hopes that they can create an AI system that will be smarter than humans.

So far, Google has taken the lead in its AI developments. In 2017, AlphaGo was able to beat one of the world’s best players of the board game Go-five games to zero.

Even though it had previously beaten European champion Fan Hui 5–0 in a match last October, this latest victory was much more impressive because AlphaGo Zero

only learned from its games against itself without any data from professional matches.

The impact of AI on ERP;

As ERP systems become more intelligent, they will be able to respond to a user’s needs more quickly.

For example, as a business owner, you may want to know when your inventory is running low. The ERP system can anticipate this need by monitoring sales data and inventory levels.

In addition, AI can help enterprises analyze their data more efficiently and find trends that ERPs couldn’t find before.

ERP software has been used for many decades but with the emergence of AI, it becomes even more important for businesses to consider its impact on workplace automation.

In today’s global economy, companies are constantly challenged to keep up with new technologies and market demands.

To remain competitive in an increasingly digital world, companies must integrate AI into their current infrastructure.

According to Forrester Research, AI technology won’t disrupt the fundamental ways companies do business — instead, it will augment how they do them.

How AI is changing the way we work;

Artificial Intelligence has been around for a long time, but it’s only recently that it’s become relevant to real-world business.

With advances in machine learning, AI is now capable of performing tasks at a level previously only achievable by humans.

For example, some machines can write basic articles based on keyword input or generate original artwork from scratch. Some companies are even using AI to provide customer service.

Businesses need to take advantage of these opportunities; otherwise, they risk being left behind as their competitors make smarter use of technology.

By integrating ERP with AI solutions, businesses can offer customer services more quickly and efficiently than ever before.

We know how frustrating it is when you’re having problems using an application or website and all you want is some help.

Often this requires waiting on hold for hours until someone finally answers your call, which isn’t always effective when it comes to resolving an issue.

Nowadays, many major companies have come up with innovative ways of improving their customer service experience.

They’ve turned to automation – such as chatbots – to answer common questions and give customers self-service options for everything else.

The future of work in the age of AI;

The changes in human labor are likely to be profound. Manufacturing jobs, for example, have been disappearing for more than a generation, with one estimate suggesting that about 80% of manufacturing jobs have vanished since 1980.

In their place have come robotics technology and automation systems like ERP. This shift is happening not just in factory settings, but also elsewhere:

Robots are stocking shelves at some Walmart stores; computers are writing news articles; software can produce Hollywood-level special effects. That means less job security for humans, right?

However, this might not be as much of an issue as you might think. When countries such as China and Japan experienced major economic growth after adopting industrialization policies in the 1960s and 1970s, people became better off even if they lost their factory jobs.

China’s annual income per capita increased by almost 40 times between 1978 and 2008 (from $308 to $10,415). Japan’s increased from $2170 to $36,880 over the same period ($2170 $36,880). There is no reason why this cannot happen again when AI technologies replace some types of human labor.

Conclusion;

In conclusion, ERP is not a threat to American jobs. It is a tool that can increase productivity through automation. AI, on the other hand, can be seen as an existential threat to US jobs, but only if it is used inappropriately or if there are no policies put in place to regulate its use. This technology will not reach its full potential without human input and guidance.